Hi, my name is Artur

Software Engineer

About Artur Poffo
About

Artur Poffo

  • Software Engineer focused on scalable SaaS systems, distributed architectures and modern web applications;
  • Strong interest in software architecture, backend engineering and event-driven systems from an early stage in my career;
  • Self-taught developer with continuous hands-on learning through real-world product development and engineering challenges;
  • Experience building CRM, analytics, automation and AI-powered products for e-commerce operations;
  • Strong emphasis on software quality, maintainability and engineering practices using concepts such as DDD, TDD, Clean Architecture and SOLID principles;
Skills

Engineering Capabilities

Architecture

Domain modeling, hexagonal architecture, system design trade-offs, maintainability and asynchronous systems.

  • Domain-Driven Design
  • Clean Architecture
  • Hexagonal Architecture
  • System design trade-offs
  • Event-driven systems

Quality

Testing strategy, TDD, regression prevention, code review and refactoring discipline.

  • TDD
  • Testing strategy
  • Code review
  • Regression prevention

Core Stack

TypeScript-first product engineering across frontend, backend, infrastructure and data modeling.

  • TypeScript
  • React
  • Next.js
  • Node.js
  • AWS
  • PostgreSQL
  • Docker

AI Engineering

AI-assisted development with explicit context design, review loops and verification practices.

  • AI-assisted development
  • Agentic coding workflows
  • Prompting and context design
  • Review and verification loops
Selected Work

Professional Work

Analytics Platform

Benchmarking System

Led the development of an anonymous benchmarking system across the customer base, enabling e-commerce businesses to compare performance by revenue range, industry and AI-generated classifications.

  • Designed scalable asynchronous processing pipelines for large-scale data aggregation.
  • Segmented e-commerce businesses by revenue range, industry and AI-generated classifications.
  • Modeled the system to preserve anonymity while enabling useful comparative insights.
  • orked on performance and scalability concerns from the initial design phase.
  • TypeScript
  • Node.js
  • PostgreSQL
  • Asynchronous Processing
  • Event-driven Systems

Enabled centralized benchmark insights across the platform while keeping customer data anonymous and scalable to process.

CRM Platform

CRM Campaigns And Messaging Infrastructure

Designed and developed CRM and messaging features for e-commerce operations, including customizable campaign flows, omnichannel integrations and Web Push infrastructure.

  • Built customizable campaign workflow features for CRM use cases.
  • Contributed to omnichannel communication integrations.
  • Developed A/B testing campaign workflows, allowing customers to measure and compare campaign performance across different messaging strategies.
  • Developed Web Push infrastructure as part of the messaging product.
  • Worked across frontend, backend and product requirements to support campaign execution.
  • TypeScript
  • React
  • Node.js
  • Event-driven Systems

Expanded the CRM product capabilities and supported more flexible campaign and messaging workflows for customers.

Analytics Platform

CRM Analytics And Event-driven Metrics

Developed CRM-related analytics features for the dashboard product, including email channel metrics powered by AWS SES Event Destinations and event-driven processing architectures.

  • Built analytics features connected to CRM campaign performance.
  • Implemented email channel metrics using AWS SES Event Destinations.
  • Worked with event-driven processing architectures for analytics data.
  • Contributed to centralized analytics products that consolidate e-commerce data.
  • Learned and applied concepts related to columnar databases to improve the performance of grouped metrics and large-scale data processing.
  • TypeScript
  • Node.js
  • Clickhouse - Columnar database
  • Event-driven Systems
  • AWS

Improved dashboard visibility into CRM and email channel performance through event-driven analytics.

Customer Support

Autonomous AI Support

Contributed to customer support features and autonomous AI workflows for e-commerce operations, with focus on scalability, automation and product integration.

  • Worked on support features designed for e-commerce operations.
  • Contributed to autonomous AI workflow capabilities.
  • Helped model features with scalability and automation in mind.
  • Participated in technical discussions and feature design from early stages.
  • TypeScript
  • Node.js
  • Automation

Helped evolve support capabilities toward more automated and scalable workflows for e-commerce teams.

Contact

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